Proof of double vaccination will be required on arrival for all guests aged 12 and over.

Self Drive

A Scenic 10 Minutes From Queenstown
Onsen Retreat & Day Spa is located in what was once the gold mining town of Arthurs Point, only 10km from the centre of Queenstown and 13km from historic Arrowtown.

Driving Directions From Queenstown.
Take Gorge Road from the top of Shotover St. towards Arthurs Point. You‘ll pass a one-lane bridge at the Shotover Jet base. From there, climb the hill and watch for the Nugget Point Hotel on the right. We are located next to the Nugget point hotel. Car parking is available just behind ‘The Picture Framing’, with the main Onsen Retreat & Day Spa building located about 100m further away from the road down the winding track or stairs.

The hot pools are a short walk along a well sign-posted trail towards the Shotover River.

We recommend you arrive 15 min prior to your booking.

Please note that we are set below the level of the road and there are a number of steps to reach us. We do have a track leading down, and while not steep is it is long.

Complimentary Shuttle

We operate a free courtesy shuttle bus service to / from central Queenstown. The service only operates for bookings that request transportation. So please make sure you book the shuttle as part of your package.

• 10 minute drive to/from Queenstown
• Seats 9 passengers
• We do not offer complimentary transport for bookings over 9 people
• Bookings essential
• Pick-up and drop-off at the Station Building in central Queenstown (see below for details)
• Shuttle service is only available for pool bookings on-the-hour (ie. 3pm, 4pm, etc.)
• Collects visitors 30 minutes prior to their booking (ie. 2:30pm, 3:30pm, etc.)
• Departs Onsen Retreat & Day Spa at quarter past each hour.
• Shuttle bus leaves the Station Building sharp at half past the hour, to ensure you are in your pool on time so please be punctual!

Note: The shuttle bus does not accommodate for pool bookings at half past the hour.

The Shuttle Bus pick-up / drop-off location is:

Bus Stop D, corner of Camp St and Shotover St.
Please wait at the brown benches outside ‘The Station & AJ Hackett Bungy’ building.
Please give us your mobile phone number when you call to make your booking. If our driver cannot find you when he comes to collect you, we’ll call you!

Apologies, but due to schedule constraints, we cannot pick-up / drop-off clients at their accommodation.

If you miss your shuttle bus ride it will be your responsibility to make your own way to Onsen Retreat & Day Spa.


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Our Spa Treatment Menu


Onsen Skiers & Hikers Revival

Bespoke Massage

Our signature Onsen Revival treatment uses 100% natural, NZ made Herb Farm balms, oils and bath salts to relieve sore and tired muscles after a day on the slopes or exploring our amazing mountains. This 1hr tailormade massage combines peppermint, lavender and rosemary together with the expert touch of our therapists to free your body from all its tensions. Sooth and relive sore joints and stiff muscles while you soak up the tranquil surrounds and breathtaking views of the Shotover River and picturesque mountains beyond.

*Products contain nuts*

Pure Fiji Bespoke Massage

Choose between the traditional relaxation or deep tissue full body massage

Traditional Relaxation

If you are looking for stress- relief and relaxation with a taste of the beautiful pacific, our full body Relaxation Massage is for you. Smooth, graceful strokes combined with Pure Fiji’s unique blend of cold pressed nut oils infused with tropical flowers will help to calm your nervous system, relieve stress and improve blood circulation to promote a sense of all-round well-being. Your body will feel replenished and your skin nourished. This is a great massage choice for anyone new to massage.


Deep Tissue

Our deep tissue massage will help relieve tension build-up and realign the muscle tissue. Using slower, firmer strokes and finger pressure combined with Pure Fiji’s unique blend of cold pressed nut oils infused with tropical flowers, this fragrant massage is great for chronically tense and contracted areas such as stiff necks, low back tightness, and sore shoulders.

*Products contain nuts*

Pure Fiji Paradise Hot Stone Massage

Full body hot stone massage

Melt away tension with this deeply relaxing massage. Warmed stones are placed on the body and combined with exotic, tropical flower infused Pure Fiji oils to release tension, restore balance and increase positive energy flow. The stones are placed strategically along pressure points and used together with therapeutic massage to gently encourage sore muscles to relax and surrender as circulation increases. This soothing heat therapy promotes a sense of harmony and balance which helps you to feel at peace.

*Not suitable for guests with heart conditions or diabetes. Not suitable for pregnant women* *Products contain nuts*

Pure Fiji Hydra -Lift Facial 

Hydration Facial

Deliver a powerful hydration boost to your skin with high performance, plant-derived natural ingredients. Pure Fiji’s botanical blend of oils and powerful plant actives will rejuvenate your face and reduce the appearance of fine lines. Your skin will be deeply nourished, repaired and visibly firmer thanks to the increased hydration.

*Products contain nuts*

Pure Fiji Papaya Enzyme Exfoliating Facial

Exfoliation Facial

A natural alternative to a chemical peel, this Pure Fiji facial exfoliates skin naturally using a pineapple and papaya enzyme masque. This high-performance masque will effectively and gently remove the build-up of dead skin cells, evening out skin tone resulting in a smoother more radiant complexion. This facial is perfect for dull complexions.

*Products contain nuts*

Pure Fiji Glow on the Go

Massage & Facial

Drift into blissful relaxation with a back and shoulder massage; Pure Fiji’s unique blend of cold pressed nut oils infused with tropical flowers will rejuvenate, replenish, hydrate and nourish your skin. An express facial concludes this ritual. The potent power of Vitamin C will brighten lacklustre complexions, even skin tone and smooth texture from the first cleanse to the final hydration and everything in-between. Skin is left resurfaced, radiant and rejuvenated with the ultimate youthful glow.

*Not suitable for pregnant women**Products contain nuts*

Thalgo Heart of the Ocean Facial- Source Marine

Hydration Facial

Inspired by the ocean, this facial contains a double mask to improve skin texture and deliver intense hydration. Recreating the rhythmic motions of the sea, the facial muscles are relaxed, relieving tension. Your skin feels deeply replenished, velvety-smooth and radiant.

Thalgo Men Ocean Ritual- Source Marine

Men’s Facial

Whether the goal is to hydrate, replenish or purify, this treatment provides a made-to-measure solution specifically designed to meet the needs of men’s skin. Enriched with Thalgo Blue Algae Vitale extract, a cell energizing complex, and drawing on the strength of relaxing massage, this treatment is ideal for combating the harsh effects of daily shaving, pollution and urban living.


Pure Fiji ‘Head to Toe’ Experience

Combine your choice of our Pure Fiji Bespoke Massage (Relaxation OR Deep Tissue) with a Pure Fiji Facial (Hydra-Lift or Exfoliating) 

Whether you are looking to de-stress or relieve tight aching muscles, our two course, Pure Fiji bespoke massage and facial package uses Pure Fiji’s unique blend of cold pressed nut oils and masques, to relax and rejuvenate your body and mind.

*Products contain nuts*

Pure Fiji Ultimate Paradise Experience

Combine your choice of our Pure Fiji Hot Stone Massage with a Pure Fiji Facial (Hydra-Lift or Exfoliating)

For a sense of full body harmony and peace, our Pure Fiji hot stone massage and facial package combines Pure Fiji’s unique blend of tropical flower infused oils and masques with warm stones to release tension, restore balance and increase positive energy flow right around your body

*Not suitable for guests with heart conditions or diabetes. Not suitable for pregnant women* *Products contain nuts*