As our website is a live system, any cancellations will show up on the website as standard availability. We have currently released availability up until 31st January 2027.

As our website is a live system, any cancellations will show up on the website as standard availability. We have currently released availability up until 31st January 2027.

As our website is a live system, any cancellations will show up on the website as standard availability. We have currently released availability up until 31st January 2027.

As our website is a live system, any cancellations will show up on the website as standard availability. We have currently released availability up until 31st January 2027.

As our website is a live system, any cancellations will show up on the website as standard availability. We have currently released availability up until 31st January 2027.

EXPLORE

Icon Original Onsen

Original Onsen

Onsen original pool

The experience that made us iconic. Immerse yourself in a cedar-lined hot pool with breathtaking alpine views. Add a personalised day spa ritual to your visit for the ultimate in relaxation.

Original Onsen + Treatment

45–minute hot pool + treatment / 2 Guests

Original Onsen Soak Only

60-minute hot pool 1-4 Guests / 1-4 Guests

Icon Oval Onsen

Oval Onsen

Onsen oval pool

Craving pure indulgence? Perfect for individuals or couples, our Oval pools are filled and infused with your chosen scent. Pair with a tailored day spa treatment for total serenity.

Oval Onsen + Treatment

45–minute hot pool + treatment / 1-2 Guests

Oval Onsen Soak Only

60-minute hot pool / 1-2 Guests

Icon tri bathing

Tri-Bathing

Onsen Hot pools and Cold Plunge

A Hot Pool experience for two with the added option of a cold plunge pool and steam shower, all reserved for your exclusive use.  Inspired by contrast therapy, this experience is designed to energise your body and calm your mind.

Tri-Bathe Only

60-minute steam / hot pool / cold plunge / 1-2 Guests

Treatment only

massage therapists

Onsen is home to a tranquil day spa with high quality therapists delivering an extensive range of face and body treatments for women and men.

NO SOAK INCLUDED

Treatment only

Indulge in 1-2 hour Treatments / 2 Guests

Icon Original Onsen

Pool for charity

Pool for charity

Enjoy a soak whilst also knowing you are supporting local charities and groups who are doing amazing things in the region.

Pool for Charity

60-minute hot pool – 100% of the proceeds donated to a local charity / 1-4 Guests

Onsen Experiences

Hot Pools Experiences

Some places you visit. Others become part of your story. Onsen is one of them.

Perched above the Shotover River and just moments from Queenstown’s vibrant heart, Onsen is more than a destination – it’s a sanctuary.

Renowned for our idyllic cedar-lined hot pools with panoramic alpine views and our award-winning boutique day spa, Onsen redefines luxury wellness in Aotearoa. Whether you’re soaking under the stars or indulging in a signature spa ritual, every experience is thoughtfully crafted to calm your mind, rejuvenate your body, and elevate your spirit.

Blending natural beauty with world-class service, Onsen is proudly supported by Tourism New Zealand and recognised by the 2025 World Luxury Spa Awards. The unique experiences on offer are as restorative as they are unforgettable.

Onsen Hot Pools Spa Treatments

Spa Treatments

The ultimate in relaxation.

At Onsen we offer a range of options to suit all your relaxation needs. In addition to the exclusive use hot tubs with breathtaking views that we are world renowned for, Onsen is also home to a tranquil day spa with high quality therapists delivering an extensive range of face and body treatments for women and men.

BALANCED IN BODY

GROUNDED IN NATURE

EMBRACED BY WARMTH

Reviews

Our guests say it best

"This place is FANTASTIC and super relaxing. So professional, beautiful and clean, with every little detail taken care of for you. This is the ultimate experience in Queenstown and I would highly recommend it."

June 2026

"The perfect experience from start to finish. The massage was one of the best I've ever had. "

July 2026

"When we arrived on site we immediately felt relaxed just from the atmosphere of the place! The hot pool was such a nice experience looking over the water and mountains! We finished our experience off with a 60 minute massage that was definitely worth it!"

July 2026

"Amazing experience. Staff are all amazing from the shuttle driver to the staff at the hot pools. This experience lives up to the hype. Definitely a must do in Queenstown."

August 2026

"We thoroughly enjoyed our Onsen bathing experience. Couldn’t fault the experience! Flawless service, clean, professional, relaxing. Stunning views, calm and relaxing atmosphere. All the staff we encountered were friendly and helpful. The onsen was clean and hot and loved the open air views. Definitely worth every penny and have recommended it to all our friends. We will definitely be back ourselves in the future too! "

August 2026

"What an amazing experience. The cleanliness of this place is out of this world. I would give it 11 out of 5 if I could. The staff were exceptional and friendly. The massage therapists were incredible. The view from the hot pools is sensational. I would highly recommend putting this on your list when in Queenstown."

August 2026

"Such a great experience at Onsen Hot Pools! The views over the mountains and Shotover River were amazing, and relaxing in the hot pools made it even better. The place was clean, peaceful and the staff were lovely. Definitely a must-do if you’re visiting Queenstown!"

August 2026

"What an experience! I have been to a few spas around the world and the view from the Onsen hot pools is 100% worth the money. I booked the Oval Onsen + 1 hour massage and was lucky enough to get an extra 15 minutes in the hot pools as I arrived early & the room was free. The view walking into the pool room is breathtaking. The pool turns off when your time is up, a quick shower in the pool room and a staff member is waiting outside your door to guide you to your treatment room. The massage was a lovely way to finish the experience but it’s really all about the pools. I would 100% recommend and return if ever in Queenstown again."

January 2026
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