Panoramic Views
From Every Pool
The Ultimate Relaxation Experience Soak & Treatment(s)
2-3hrs
2 people
spa
refreshments
Looking for something special? Your experience begins with a 45-minute soak in one of our classic, original cedar-lined hot tubs while you enjoy a complimentary drink and snack and soak up the incredible views of the quintessential southern landscape. Once relaxed, calm and warm, you will then be treated to your choice of face or body treatments in our peaceful day spa room with 60-minute, 90-minute or 120-minute treatment options.
The Ultimate Relaxation Experience is restricted to guests 12 years old and above.
The time allocated includes changing time. Separate changing facilities are available for after your experience if required.
*Twin-share experience only* – Our shared treatment room has two massage beds in the same space; perfect for two guests booking together.
We kindly encourage guests to bring their own slippers/alternate footwear to wear between the pool room and your treatment room. In an effort to reduce our carbon footprint, we have made the decision to no longer provide single-use slippers to every guest. While we do have them available upon request, we would love your help in minimising waste and doing our part for the environment. Thank you for supporting our sustainability efforts.
Please see our Treatment Menu link below to view our treatment descriptions. *2 person experience only* – Our shared treatment room has two massage beds in the same space; perfect for two guests booking together.
45 minute soak & 1 hour treatments
Per Person
Aotearoa Escape
$255
Onsen Revival
$270
Paradise Bespoke Massage
$260
Hanakasumi by Sothys
$285
Seasonal Care Facial by Sothys
$260
Organics Radiance Treatment by Sothys
$275
45 minute soak & 1 hour 30 minute treatments
Per Person
Aotearoa Oasis
$330
Onsen Revival 90
$350
Pure Fiji Paradise Hot Stone Massage
$335
Seasonal Treatments by Sothys 90
$340
45 minute soak & 2 hour treatments
Per Person
Aotearoa Journey
$390
Ultimate Paradise Hot Stone Experience
$400
Seasonal Treatments by Sothys 120
$420
Health Advisory
We advise anyone with an underlying medical or health condition to consult their doctor should they have any queries regarding the use of the hot pools.
Due to associated health risks, we do not offer massage for women in their first trimester. A facial will be offered instead.
Please advise us prior to your booking if you have any severe allergies.
Child Policy
The Ultimate Relaxation Experience is restricted to guests 12 years old and above.
We do not provide massage services to minors age 11 and under.
No children under the age of 11 are allowed in the treatment rooms, we ask that children are accompanied by a parent/guardian at all times.
As per our health and policy, we do not allow children under the age of 5 to enter the Hot Pool or Pool room as they can easily become overheated and dehydrated.
To ensure we retain a relaxed, quiet environment after hours for all guests, evening sessions are restricted to 12+.
Serenity Soak & Spa Soak & Treatment(s)
2-3hrs
1-2 people
Spa
Refreshments
Looking for pure indulgence – look no further. These tubs are perfect for couples or individuals who are after the very best in personalized relaxation and pampering. Enjoy a 45-minute soak in one of our private oval hot tubs set on your own deck overlooking the Shotover River and picturesque mountains. Our highly trained therapists personalise each soak with bath scents or salts to complement the treatment that follows. To continue your unique experience, move inside to the tranquil day spa room for a face or body treatment of your choice. (1- and 2-hour spa packages available)
The Serenity Soak is restricted to guests 12 years old and above.
The time allocated includes changing time. Separate changing facilities are available for after your experience if required.
We can accommodate a 2-person experience where there are 2 sessions available at the same time. Please contact our reservations team if you need assistance. info@onsen.co.nz
*2-person bookings will enjoy separate treatment rooms.
We kindly encourage guests to bring their own slippers/alternate footwear to wear between the pool room and your treatment room. In an effort to reduce our carbon footprint, we have made the decision to no longer provide single-use slippers to every guest. While we do have them available upon request, we would love your help in minimising waste and doing our part for the environment. Thank you for supporting our sustainability efforts.
Please see our Treatment Menu link below to view our treatment descriptions.
*1 or 2-person experiences available – Please contact our reservations team if you need assistance. info@onsen.co.nz *
45 minute soak & 1 hour treatments
Per Person
Aotearoa Escape
$275
Onsen Revival
$290
Paradise Bespoke Massage
$280
Hanakasumi by Sothys
$305
Seasonal Care Facial by Sothys
$280
Organics Radiance Treatment by Sothys
$295
45 minute soak & 2 hour treatments
Per Person
Aotearoa Journey
$410
Ultimate Paradise Hot Stone Experience
$420
Seasonal Treatments by Sothys 120
$440
Health Advisory
We advise anyone with an underlying medical or health condition to consult their doctor should they have any queries regarding the use of the hot pools.
Due to associated health risks, we do not offer massage for women in their first trimester. A facial will be offered instead.
Please advise us prior to your booking if you have any severe allergies.
Child Policy
The Serenity Soak is restricted to guests 12 years old and above.
No children under the age of 11 are allowed in the treatment rooms, we ask that children are accompanied by a parent/guardian at all times.
As per our health and policy, we do not allow children under the age of 5 to enter the Hot Pool or Pool room as they can easily become overheated and dehydrated.
To ensure we retain a relaxed, quiet environment after hours for all guests, evening sessions are restricted to 12+.
The Original Onsen Soak only
1 hr
1-4 people
Retractable Roof
refreshments
Our idyllic cedar-lined hot tubs have long been a highlight for Queenstown visitors and locals alike. A unique kiwi twist on a Japanese tradition, our exclusive use pools are filled with pure water from the surrounding mountains which is heated to approx. 38.3 degrees. Ideal for individuals or groups of up to 4 people, all guests receive towels plus a complimentary drink and snack to enjoy during your rejuvenating soak. The toughest decision you will need to make is which pool to book?
• Gives you exclusive use of one of our classic cedar tubs for 60 minutes as you kick back & relax.
• Panoramic views of the mountains across the Shotover River.
• These pool rooms have wooden side walls and a retractable roof so you can switch from an indoor to an outdoor experience at the push of a button.
Young children can easily become overheated and dehydrated so for health and safety reasons, we do not allow children under 5 years to enter the pool rooms at any time. Evening sessions are restricted to 12+.
The 1-hour soak session includes changing time. Separate changing facilities are available for after your experience if required.
*Price per pool* Complete with towels, a complimentary glass of the region’s finest wine, beer or juice and a choice of ice cream, crisps or chocolate to enjoy while you soak in one of our exclusive hot tubs for an hour.
Bathers
Pricing
1 Bather
$117.50
2 Bather
$175.00
3 Bather
$225.00
4 Bather
$260.00
Children 9am – 4:30pm
$30.00
Health Advisory
*We advise anyone with an underlying medical or health condition to consult their doctor should they have any queries regarding the use of the hot pools
Child Policy
*As per our health and safety policy, we do not allow children under the age of 5 to enter the Hot Pool or Pool room as they can easily become overheated and dehydrated.
Ages 5 to 15-Must be accompanied by a paying adult over the age of 16. We ask that children are accompanied by a parent/guardian at all times.
*To ensure we retain a relaxed, quiet environment after hours for all guests, evening sessions are restricted to 12+.
The Oval Onsen Soak only
1 hr
1-2 people
Scents or salts
refreshments
These tubs are perfect for couples or individuals who are after the very best in relaxation. Enjoy a 60-minute soak in one of our private oval hot tubs set on your own deck overlooking the Shotover River and picturesque mountains. Guests receive towels and robes plus a complimentary drink and snack to enjoy during your rejuvenating soak. For ultimate pampering, our team personalises each soak with your choice of bath scents or salts.
• Panoramic views of the mountains across the Shotover River.
The Oval Onsen is restricted to guests 12 years old and above.
We kindly encourage guests to bring their own slippers/alternate footwear to wear. In an effort to reduce our carbon footprint, we have made the decision to no longer provide single-use slippers to every guest. While we do have them available upon request, we would love your help in minimising waste and doing our part for the environment. Thank you for supporting our sustainability efforts.
*Price per pool* Complete with towels, a complimentary glass of the region’s finest wine, beer or juice and a choice of ice cream, crisps or chocolate to enjoy while you soak in one of our exclusive hot tubs for an hour.
Bathers
Pricing
1 Bather
$127.50
2 Bather
$185.00
Health Advisory
*We advise anyone with an underlying medical or health condition to consult their doctor should they have any queries regarding the use of the hot pools
*To ensure we retain a relaxed, quiet environment, The Oval Onsen is restricted to 12 years+.
Our Spa
All Spa experiences start with a luxury 45-minute soak overlooking the picturesque Shotover Canyon and includes a complimentary selection of local refreshments and snacks.
AboutOnsen by Lantern Light
(Evening Pools From Sunset)
All evening bookings after sunset will experience our evening lanterns for an even more memorable soak. Surround yourself with a sky of stars and Japanese lanterns from sunset. Please click below for sunset times.
Sunset times#onsenhotpools
share your experience. get featured.
© Onsen Hot Pools Queenstown Ltd 2025 | Site Credit
Our Spa Treatments
1 Hour treatments
Aotearoa Escape
30-minute Back Scrub with Hydration & 30-minute Manuka Honey Facial
Indulge in the best of New Zealand’s natural beauty. Begin with a 30-minute back scrub using the renowned Rotorua Thermal Mud scrub to exfoliate and nourish your skin. The skin is then hydrated using Manuka Honey body butter which enhances the skin’s elasticity, cell regeneration and promotes healing. The facial continues to use luxurious Manuka Honey products, leaving your skin feeling hydrated, radiant, and restored.
Ultimate Relaxation Experience – $255pp
Serenity Soak – $275pp
*Contains nuts*
*Not suitable for pregnancy*
Onsen Revival
Deep Tissue Massage
Soothe your muscles with a 60-minute full-body deep tissue massage. Using natural New Zealand products to relax muscles after skiing or exploring our incredible mountains. The deep tissue massage relieves tension and realigns muscle tissue with slower, firmer, strokes, using natural New Zealand products. Perfect for mild aches, lower back tightness, and sore shoulders.
Ultimate Relaxation Experience – $270pp
Serenity Soak – $290pp
*Not suitable for pregnancy*
Paradise Bespoke Massage
Full Body Relaxation Massage
The traditional relaxation massage is ideal for stress relief and relaxation. This treatment uses Pure Fiji’s cold-pressed nut oils infused with tropical flowers to calm the nervous system, improve circulation, and nourish the skin. Ideal for those new to massage.
Ultimate Relaxation Experience – $260pp
Serenity Soak – $280pp
*Contains nuts – nut-free option available*
Hanakasumi by Sothys
Enzymatic Full Body Exfoliation with Gloves & Foot Massage
Experience indulgent well-being with this unique Japanese-inspired treatment. Warmed cherry blossom rice powder, applied with soft exfoliating gloves, delicately exfoliates your skin. Followed by a stimulating foot massage, inspired by reflexology. The treatment concludes with relaxing massage modelling of the entire body using an aromatic shea butter that will leave your skin velvety smooth and deeply nourished.
Ultimate Relaxation Experience – $285pp
Serenity Soak – $305pp
*Contains nuts*
*Not suitable for pregnancy*
Seasonal Care Facial by Sothys
Seasonal Facial
An original Sothys concept, this facial adapts to your skin’s needs with botanicals and nutrients tailored to each season. A dose of oxygen with a combination of minerals to boost the skin’s defense system before winter and a cocktail of vitamins to revitalize the skin before summer.
The Seasonal Facial ingredient theme changes every summer and winter, so no two editions are ever the same.
Ultimate Relaxation Experience – $260pp
Serenity Soak – $280pp
*Contains nuts – nut-free option available*
Organics Radiance Treatment by Sothys
30-minute Back Massage & 30-minute Facial
Dive into the heart of nature with Sothys Organics. This treatment uses certified organic products and is specially designed to awaken the skin and provide instant radiance, offering the perfect blend of relaxation and revitalization. Ideal for those seeking the best of both worlds, this treatment ensures you experience the finest in organic skincare.
Ultimate Relaxation Experience – $275pp
Serenity Soak – $295pp
*Contains nuts – nut-free option available*
1.5 Hour treatments
Aotearoa Oasis
1 hour Back Scrub, Back Mask with Massage & 30-minute Manuka Honey Facial
Discover the best of New Zealand. This treatment begins using a Rotorua Thermal Mud scrub to exfoliate your skin, followed by a purifying Rotorua Thermal Mud Mask with Manuka Honey. Rich in minerals, this mask draws impurities and excess oils from your skin, leaving your skin feeling cleansed, hydrated, and soothed. Then enjoy a soothing massage using a Kawakawa balm which is ultra hydrating and rich in bio-actives that help to target inflammation and stimulate skin cell repair.
The treatment concludes with a 30-minute Manuka Honey facial, with its anti-inflammatory and hydrating benefits, this treatment is great for those with dry, sensitive skin.
Ultimate Relaxation Experience – $330pp
*Contains nuts*
*Not suitable for pregnancy*
*Ultimate Relaxation Experience Only*
Onsen Revival 90
70-minute Deep Tissue Massage & 20-minute Silicone Cupping Massage
Soothe your muscles with a 70-minute full body deep tissue massage, complete with a 20-minute silicone cupping massage. Using natural New Zealand products to relax muscles after skiing or exploring our incredible mountains. The deep tissue massage relieves tension and realigns muscle tissue with slower, firmer, strokes. The silicone cups are used to target specific areas, improving blood flow and decreasing muscle tightness. Perfect for mild aches, lower back tightness, and sore shoulders.
Ultimate Relaxation Experience – $350pp
*Not suitable for pregnancy*
*Ultimate Relaxation Experience Only*
Pure Fiji Hot Stone Massage
75-minute Full Body Hot Stone Massage & 15-minute Gua-Sha Face Massage
Release tension, restore balance and increase positive energy flow with this deeply relaxing massage, using warmed stones and tropical flower-infused Pure Fiji oils. Stones are strategically placed on pressure points and used with therapeutic massage to relax sore muscles and improve circulation. This soothing heat therapy promotes a sense of harmony, balance, and peace. The experience concludes with a 15-minute face massage, using a Gua-Sha which encourages lymphatic drainage, reduces stress, and tightens the skin.
Ultimate Relaxation Experience – $335pp
*Contains nuts – nut-free option available*
*Not suitable for pregnancy*
*Ultimate Relaxation Experience Only*
Seasonal Treatments by Sothys 90
45-minute Full Body Massage & 45-minute Seasonal Facial
Experience unparalleled luxury with this massage and facial combination. The treatment commences with a 45-minute full body massage to melt away tension, followed by a 45-minute Seasonal Care facial. As your skin changes with the seasons, this treatment uses specific ingredients tailored to each season, giving your skin exactly what it needs. The Seasonal Facial ingredient theme changes every summer and winter, so no two editions are ever the same.
Ultimate Relaxation Experience – $340pp
*Contains nuts – nut-free option available*
*Ultimate Relaxation Experience Only*
2 hour treatments
Aotearoa Journey
30-minute Back Scrub & Back Mask, 45-minute Full Body Massage & 45- minute Manuka Honey Facial
Embark on the Journey of Aotearoa, featuring the finest natural New Zealand products. Begin with gentle exfoliation using a Thermal Rotorua Mud scrub, followed by a cleansing mud mask infused with Manuka Honey to purify and nourish your skin.
Then, indulge in a 45-minute full-body massage using a kawakawa balm which is ultra hydrating and rich in bio-actives that help to target inflammation and stimulate skin cell repair. The treatment is completed with a 45-minute facial, using Manuka Honey products to smooth, repair and rejuvenate your skin.
Ultimate Relaxation Experience – $390pp
Serenity Soak – $410pp
*Contains nuts*
*Not suitable for pregnancy*
Ultimate Paradise Hot Stone Experience
75-minute Full Body Hot Stone Massage & 45-minute Hydrating Facial with Gua-Sha
Release tension, restore balance and increase positive energy flow with this deeply relaxing massage, using warmed stones and tropical flower-infused Pure Fiji oils. Stones are strategically placed on pressure points and used with therapeutic massage to relax sore muscles and improve circulation. This soothing heat therapy promotes a sense of harmony, balance, and peace. The experience concludes with a 45-minute facial, using a Gua-Sha which encourages lymphatic drainage, reduces stress, and tightens the skin.
Ultimate Relaxation Experience – $400pp
Serenity Soak – $420pp
*Contains nuts – nut-free option available*
*Not suitable for pregnancy*
Seasonal Treatments by Sothys 120
60-minute Full Body Massage & 60-minute Seasonal Facial
Experience unparalleled luxury with this massage and facial combination. The treatment commences with a 60-minute full body massage to melt away tension, followed by a 60-minute Seasonal Care facial. As your skin changes with the seasons, this treatment uses specific ingredients tailored to each season, giving your skin exactly what it needs. The Seasonal Facial ingredient theme changes every summer and winter, so no two editions are ever the same.
Ultimate Relaxation Experience – $420pp
Serenity Soak – $440pp
*Contains nuts – nut-free option available*
1 Hour treatments
Aotearoa Escape
30-minute Back Scrub with Hydration & 30-minute Manuka Honey Facial
Indulge in the best of New Zealand’s natural beauty. Begin with a 30-minute back scrub using the renowned Rotorua Thermal Mud scrub to exfoliate and nourish your skin. The skin is then hydrated using Manuka Honey body butter which enhances the skin’s elasticity, cell regeneration and promotes healing. The facial continues to use luxurious Manuka Honey products, leaving your skin feeling hydrated, radiant, and restored.
Ultimate Relaxation Experience – $255pp
Serenity Soak – $275pp
*Contains nuts*
*Not suitable for pregnancy*
Onsen Revival
Deep Tissue Massage
Soothe your muscles with a 60-minute full-body deep tissue massage. Using natural New Zealand products to relax muscles after skiing or exploring our incredible mountains. The deep tissue massage relieves tension and realigns muscle tissue with slower, firmer, strokes, using natural New Zealand products. Perfect for mild aches, lower back tightness, and sore shoulders.
Ultimate Relaxation Experience – $270pp
Serenity Soak – $290pp
*Not suitable for pregnancy*
Paradise Bespoke Massage
Full Body Relaxation Massage
The traditional relaxation massage is ideal for stress relief and relaxation. This treatment uses Pure Fiji’s cold-pressed nut oils infused with tropical flowers to calm the nervous system, improve circulation, and nourish the skin. Ideal for those new to massage.
Ultimate Relaxation Experience – $260pp
Serenity Soak – $280pp
*Contains nuts – nut-free option available*
Hanakasumi by Sothys
Enzymatic Full Body Exfoliation with Gloves & Foot Massage
Experience indulgent well-being with this unique Japanese-inspired treatment. Warmed cherry blossom rice powder, applied with soft exfoliating gloves, delicately exfoliates your skin. Followed by a stimulating foot massage, inspired by reflexology. The treatment concludes with relaxing massage modelling of the entire body using an aromatic shea butter that will leave your skin velvety smooth and deeply nourished.
Ultimate Relaxation Experience – $285pp
Serenity Soak – $305pp
*Contains nuts*
*Not suitable for pregnancy*
Seasonal Care Facial by Sothys
Seasonal Facial
An original Sothys concept, this facial adapts to your skin’s needs with botanicals and nutrients tailored to each season. A dose of oxygen with a combination of minerals to boost the skin’s defense system before winter and a cocktail of vitamins to revitalize the skin before summer.
The Seasonal Facial ingredient theme changes every summer and winter, so no two editions are ever the same.
Ultimate Relaxation Experience – $260pp
Serenity Soak – $280pp
*Contains nuts – nut-free option available*
Organics Radiance Treatment by Sothys
30-minute Back Massage & 30-minute Facial
Dive into the heart of nature with Sothys Organics. This treatment uses certified organic products and is specially designed to awaken the skin and provide instant radiance, offering the perfect blend of relaxation and revitalization. Ideal for those seeking the best of both worlds, this treatment ensures you experience the finest in organic skincare.
Ultimate Relaxation Experience – $275pp
Serenity Soak – $295pp
*Contains nuts – nut-free option available*
1.5 Hour treatments
Aotearoa Oasis
1 hour Back Scrub, Back Mask with Massage & 30-minute Manuka Honey Facial
Discover the best of New Zealand. This treatment begins using a Rotorua Thermal Mud scrub to exfoliate your skin, followed by a purifying Rotorua Thermal Mud Mask with Manuka Honey. Rich in minerals, this mask draws impurities and excess oils from your skin, leaving your skin feeling cleansed, hydrated, and soothed. Then enjoy a soothing massage using a Kawakawa balm which is ultra hydrating and rich in bio-actives that help to target inflammation and stimulate skin cell repair.
The treatment concludes with a 30-minute Manuka Honey facial, with its anti-inflammatory and hydrating benefits, this treatment is great for those with dry, sensitive skin.
Ultimate Relaxation Experience – $330pp
*Contains nuts*
*Not suitable for pregnancy*
*Ultimate Relaxation Experience Only*
Onsen Revival 90
70-minute Deep Tissue Massage & 20-minute Silicone Cupping Massage
Soothe your muscles with a 70-minute full body deep tissue massage, complete with a 20-minute silicone cupping massage. Using natural New Zealand products to relax muscles after skiing or exploring our incredible mountains. The deep tissue massage relieves tension and realigns muscle tissue with slower, firmer, strokes. The silicone cups are used to target specific areas, improving blood flow and decreasing muscle tightness. Perfect for mild aches, lower back tightness, and sore shoulders.
Ultimate Relaxation Experience – $350pp
*Not suitable for pregnancy*
*Ultimate Relaxation Experience Only*
Pure Fiji Hot Stone Massage
75-minute Full Body Hot Stone Massage & 15-minute Gua-Sha Face Massage
Release tension, restore balance and increase positive energy flow with this deeply relaxing massage, using warmed stones and tropical flower-infused Pure Fiji oils. Stones are strategically placed on pressure points and used with therapeutic massage to relax sore muscles and improve circulation. This soothing heat therapy promotes a sense of harmony, balance, and peace. The experience concludes with a 15-minute face massage, using a Gua-Sha which encourages lymphatic drainage, reduces stress, and tightens the skin.
Ultimate Relaxation Experience – $335pp
*Contains nuts – nut-free option available*
*Not suitable for pregnancy*
*Ultimate Relaxation Experience Only*
Seasonal Treatments by Sothys 90
45-minute Full Body Massage & 45-minute Seasonal Facial
Experience unparalleled luxury with this massage and facial combination. The treatment commences with a 45-minute full body massage to melt away tension, followed by a 45-minute Seasonal Care facial. As your skin changes with the seasons, this treatment uses specific ingredients tailored to each season, giving your skin exactly what it needs. The Seasonal Facial ingredient theme changes every summer and winter, so no two editions are ever the same.
Ultimate Relaxation Experience – $340pp
*Contains nuts – nut-free option available*
*Ultimate Relaxation Experience Only*
2 hour treatments
Aotearoa Journey
30-minute Back Scrub & Back Mask, 45-minute Full Body Massage & 45- minute Manuka Honey Facial
Embark on the Journey of Aotearoa, featuring the finest natural New Zealand products. Begin with gentle exfoliation using a Thermal Rotorua Mud scrub, followed by a cleansing mud mask infused with Manuka Honey to purify and nourish your skin.
Then, indulge in a 45-minute full-body massage using a kawakawa balm which is ultra hydrating and rich in bio-actives that help to target inflammation and stimulate skin cell repair. The treatment is completed with a 45-minute facial, using Manuka Honey products to smooth, repair and rejuvenate your skin.
Ultimate Relaxation Experience – $390pp
Serenity Soak – $410pp
*Contains nuts*
*Not suitable for pregnancy*
Ultimate Paradise Hot Stone Experience
75-minute Full Body Hot Stone Massage & 45-minute Hydrating Facial with Gua-Sha
Release tension, restore balance and increase positive energy flow with this deeply relaxing massage, using warmed stones and tropical flower-infused Pure Fiji oils. Stones are strategically placed on pressure points and used with therapeutic massage to relax sore muscles and improve circulation. This soothing heat therapy promotes a sense of harmony, balance, and peace. The experience concludes with a 45-minute facial, using a Gua-Sha which encourages lymphatic drainage, reduces stress, and tightens the skin.
Ultimate Relaxation Experience – $400pp
Serenity Soak – $420pp
*Contains nuts – nut-free option available*
*Not suitable for pregnancy*
Seasonal Treatments by Sothys 120
60-minute Full Body Massage & 60-minute Seasonal Facial
Experience unparalleled luxury with this massage and facial combination. The treatment commences with a 60-minute full body massage to melt away tension, followed by a 60-minute Seasonal Care facial. As your skin changes with the seasons, this treatment uses specific ingredients tailored to each season, giving your skin exactly what it needs. The Seasonal Facial ingredient theme changes every summer and winter, so no two editions are ever the same.
Ultimate Relaxation Experience – $420pp
Serenity Soak – $440pp
*Contains nuts – nut-free option available*