As our website is a live system, any cancellations will show up on the website as standard availability. We have currently released availability up until 30th September 2024.
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The Ultimate Relaxation Experience Soak & Treatment(s)

  • Icon 2-3hrs
  • Icon 2 people
  • Icon spa
  • Icon refreshments
  • ABOUT
  • PRICING
  • POLICIES

Looking for something special? Your experience begins with a 45-minute soak in one of our classic, original cedar-lined hot tubs while you enjoy a complimentary drink and snack and soak up the incredible views of the quintessential southern landscape. Once relaxed, calm and warm, you will then be treated to your choice of face or body treatments in our peaceful day spa room with 60-minute, 90, minute or 120-minute treatment options.

The Ultimate Relaxation Experience is restricted to guests 12 years old and above.

The time allocated includes changing time. Separate changing facilities are available for after your experience if required.

*Twin-share experience only

Please see our Treatment Menu link below to view our treatment descriptions. *2 person experience only*

45 minute soak & 1 hour treatmentsPer Person
Aotearoa Escape$255
Onsen Revival$270
Paradise Bespoke Massage $260
Hanakasumi by Sothys$285
Seasonal Care Facial by Sothys$260
Organics Radiance Treatment by Sothys$255
45 minute soak & 1 hour 30 minute treatments Per Person
Aotearoa Oasis $335
Onsen Revival 90 $350
Pure Fiji Paradise Hot Stone Massage $330
Seasonal Treatments by Sothys 90$340
45 minute soak & 2 hour treatmentsPer Person
Aotearoa Journey $420
Ultimate Paradise Hot Stone Experience $400
Seasonal Treatments by Sothys 120$390

The Ultimate Relaxation Experience is restricted to guests 12 years old and above. *A booking fee of 2% will be applied to all purchases

Health Advisory
We advise anyone with an underlying medical or health condition to consult their doctor should they have any queries regarding the use of the hot pools.

Due to associated health risks, we do not offer massage for women in their first trimester. A facial will be offered instead.

Please advise us prior to your booking if you have any severe allergies.

Child Policy
The Ultimate Relaxation Experience is restricted to guests 12 years old and above.

We do not provide massage services to minors age 11 and under.

No children under the age of 11 are allowed in the treatment rooms, we ask that children are accompanied by a parent/guardian at all times.

As per our health and policy, we do not allow children under the age of 5 to enter the Hot Pool or Pool room as they can easily become overheated and dehydrated.

To ensure we retain a relaxed, quiet environment after hours for all guests, evening sessions are restricted to 12+.

 

Serenity Soak & Spa
Soak & Treatment(s)

  • Icon 2-3hrs
  • Icon 1-2 people
  • Icon Spa
  • Icon Refreshments
  • About
  • Pricing
  • POLICIES

Looking for pure indulgence – look no further. These tubs are perfect for couples or individuals who are after the very best in personalized relaxation and pampering. Enjoy a 45-minute soak in one of our new private oval hot tubs set on your own deck overlooking the Shotover River and picturesque mountains. Our highly trained therapists personalise each soak with bath scents or salts to complement the treatment that follows. To continue your unique experience, move inside to the tranquil day spa room for a face or body treatment of your choice. (1- and 2-hour spa packages available)

The Serenity Soak is restricted to guests 12 years old and above.

The time allocated includes changing time. Separate changing facilities are available for after your experience if required.

For 2-person bookings, please contact our Reservations Team at +64 34425707 or [email protected].
*2-person bookings will enjoy separate treatment rooms. 

Please see our Treatment Menu link below to view our treatment descriptions. *1 or 2-person experiences available - please contact our reservations team to book 2-person experience. *

45 minute soak & 1 hour treatmentsPer Person
Aotearoa Escape$275
Onsen Revival $290
Paradise Bespoke Massage $280
Hanakasumi by Sothys$305
Seasonal Care Facial by Sothys$280
Organics Radiance Treatment by Sothys$275
45 minute soak & 2 hour treatmentsPer Person
Aotearoa Journey $440
Ultimate Paradise Hot Stone Experience $420
Seasonal Treatments by Sothys 120$410

The Serenity Soak is restricted to guests 12 years old and above. *A booking fee of 2% will be applied to all purchases

Health Advisory
We advise anyone with an underlying medical or health condition to consult their doctor should they have any queries regarding the use of the hot pools.

Due to associated health risks, we do not offer massage for women in their first trimester. A facial will be offered instead.

Please advise us prior to your booking if you have any severe allergies.

Child Policy
The Serenity Soak is restricted to guests 12 years old and above.

No children under the age of 11 are allowed in the treatment rooms, we ask that children are accompanied by a parent/guardian at all times.

As per our health and policy, we do not allow children under the age of 5 to enter the Hot Pool or Pool room as they can easily become overheated and dehydrated.

To ensure we retain a relaxed, quiet environment after hours for all guests, evening sessions are restricted to 12+.

 

THE OUTDOOR ONSEN Soak only

  • Icon 1 hr
  • Icon 1-4 people
  • Icon outdoor pool
  • Icon refreshments
  • About
  • Pricing
  • POLICIES

Our idyllic cedar-lined hot tubs have long been a highlight for Queenstown visitors and locals alike. A unique kiwi twist on a Japanese tradition, our exclusive use pools are filled with pure water from the surrounding mountains which is heated to approx. 38.3 degrees. Ideal for individuals or groups of up to 4 people, all guests receive towels plus a complimentary drink and snack to enjoy during your rejuvenating soak. The toughest decision you will need to make is which pool to book?

• Gives you exclusive use of one of our newer outdoor cedar tubs for 60 minutes as you soak and relax in nature.

• Panoramic views of the mountains across the Shotover River.

• Our outdoor pools are separated by planting and are covered with a shade sail to offer some protection from the elements.

Young children can easily become overheated and dehydrated so for health and safety reasons, we do not allow children under 5 years to enter the pool rooms at any time. Evening sessions are restricted to 12+.

The 1-hour soak session includes changing time. Separate changing facilities are available for after your experience if required.

Please be advised that bookings made from 6th June – 14th June, between 9am – 6pm, will be offered at a discounted rate of $99 per pool. This is discounted due to expected noise disruption during this time.
PLEASE ADD PROMO CODE – Build2024
Or contact our Reservations Team for assistance – 034425707

*Price per pool* Complete with towels, a complimentary glass of the region’s finest wine, beer or juice and a choice of ice cream, crisps or chocolate to enjoy while you soak in one of our exclusive hot tubs for an hour.

BathersPricing
1 Bather$97.50
2 Bather$155.00
3 Bather$205.00
4 Bather$240.00
Children 9am – 4:30pm$30.00

Children aged 5-11 yrs are welcome between 9am – 4:30pm. Evening sessions are restricted to 12+. *A booking fee of 2% will be applied to all purchases

Health Advisory

*We advise anyone with an underlying medical or health condition to consult their doctor should they have any queries regarding the use of the hot pools

Child Policy

*As per our health and safety policy, we do not allow children under the age of 5 to enter the Hot Pool or Pool room as they can easily become overheated and dehydrated.

Ages 5 to 15-Must be accompanied by a paying adult over the age of 16. We ask that children are accompanied by a parent/guardian at all times.

*To ensure we retain a relaxed, quiet environment after hours for all guests, evening sessions are restricted to 12+.

 

 

THE original ONSEN Soak only

  • Icon 1 hr
  • Icon 1-4 people
  • Icon Retractable Roof
  • Icon refreshments
  • About
  • PRICING
  • POLICIES

Our idyllic cedar-lined hot tubs have long been a highlight for Queenstown visitors and locals alike. A unique kiwi twist on a Japanese tradition, our exclusive use pools are filled with pure water from the surrounding mountains which is heated to approx. 38.3 degrees. Ideal for individuals or groups of up to 4 people, all guests receive towels plus a complimentary drink and snack to enjoy during your rejuvenating soak. The toughest decision you will need to make is which pool to book?

• Gives you exclusive use of one of our classic cedar tubs for 60 minutes as you kick back & relax.

• Panoramic views of the mountains across the Shotover River.

• These pool rooms have wooden side walls and a retractable roof so you can switch from an indoor to an outdoor experience at the push of a button.

Young children can easily become overheated and dehydrated so for health and safety reasons, we do not allow children under 5 years to enter the pool rooms at any time. Evening sessions are restricted to 12+.

The 1-hour soak session includes changing time. Separate changing facilities are available for after your experience if required.

Please be advised that bookings made from 6th June – 14th June, between 9am – 6pm, will be offered at a discounted rate of $99 per pool. This is discounted due to expected noise disruption during this time.
PLEASE ADD PROMO CODE – Build2024
Or contact our Reservations Team for assistance – 034425707

*Price per pool* Complete with towels, a complimentary glass of the region’s finest wine, beer or juice and a choice of ice cream, crisps or chocolate to enjoy while you soak in one of our exclusive hot tubs for an hour.

BathersPricing
1 Bather$117.50
2 Bather$175.00
3 Bather$225.00
4 Bather$260.00
Children 9am – 4:30pm$30.00

Children aged 5-11 yrs are welcome between 9am – 4:30pm. Evening sessions are restricted to 12+. *A booking fee of 2% will be applied to all purchases

Health Advisory

*We advise anyone with an underlying medical or health condition to consult their doctor should they have any queries regarding the use of the hot pools

Child Policy

*As per our health and safety policy, we do not allow children under the age of 5 to enter the Hot Pool or Pool room as they can easily become overheated and dehydrated.

Ages 5 to 15-Must be accompanied by a paying adult over the age of 16. We ask that children are accompanied by a parent/guardian at all times.

*To ensure we retain a relaxed, quiet environment after hours for all guests, evening sessions are restricted to 12+.

THE OVAL ONSEN Soak only

  • Icon 1 hr
  • Icon 1-2 people
  • Icon Scents or salts
  • Icon refreshments
  • About
  • PRICING
  • POLICIES

These tubs are perfect for couples or individuals who are after the very best in relaxation. Enjoy a 60-minute soak in one of our private oval hot tubs set on your own deck overlooking the Shotover River and picturesque mountains. Guests receive towels, slippers and robes plus a complimentary drink and snack to enjoy during your rejuvenating soak. For ultimate pampering, our team personalises each soak with your choice of bath scents or salts.

• Panoramic views of the mountains across the Shotover River.

The Oval Onsen is restricted to guests 12 years old and above.

*Price per pool* Complete with towels, a complimentary glass of the region’s finest wine, beer or juice and a choice of ice cream, crisps or chocolate to enjoy while you soak in one of our exclusive hot tubs for an hour.

BathersPricing
1 Bather $127.50
2 Bather $185.00

The Oval Onsen is restricted to guests 12 years old and above. *A booking fee of 2% will be applied to all purchases

Health Advisory

*We advise anyone with an underlying medical or health condition to consult their doctor should they have any queries regarding the use of the hot pools

*To ensure we retain a relaxed, quiet environment, The Oval Onsen is restricted to 12 years+.

Our Spa

All Spa experiences start with a luxury 45-minute soak overlooking the picturesque Shotover Canyon and includes a complimentary selection of local refreshments and snacks.

About

Onsen by Lantern Light

(Evening Pools From Sunset)

All evening bookings after sunset will be upgraded to our evening lanterns for an even more memorable experience. Surround yourself with a sky of stars and Japanese lanterns from sunset. Please click below for sunset times.

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Our Spa Treatment Menu

1 HOUR TREATMENTS

Aotearoa Escape

30-minute Back Scrub with Hydration & 30-minute Manuka Honey Facial

Indulge in the best of New Zealand’s natural beauty. Begin with a 30-minute back scrub using the renowned Rotorua Thermal Mud scrub to exfoliate and nourish your skin. The skin is then hydrated using Manuka Honey body butter which enhances the skin’s elasticity, cell regeneration and promotes healing. The facial continues to use luxurious Manuka Honey products, leaving your skin feeling hydrated, radiant, and restored.

Onsen Revival

Deep Tissue Massage

Soothe your muscles with a 60-minute full-body deep tissue massage. Using natural New Zealand products to relax muscles after skiing or exploring our incredible mountains. The deep tissue massage relieves tension and realigns muscle tissue with slower, firmer, strokes, using natural New Zealand products. Perfect for mild aches, lower back tightness, and sore shoulders.

Paradise Bespoke Massage

Full Body Relaxation Massage

The traditional relaxation massage is ideal for stress relief and relaxation. This treatment uses Pure Fiji’s cold-pressed nut oils infused with tropical flowers to calm the nervous system, improve circulation, and nourish the skin. Ideal for those new to massage.

Hanakasumi by Sothys

Enzymatic Full Body Exfoliation with Gloves & Foot Massage

Experience indulgent well-being with this unique Japanese-inspired treatment. Warmed cherry blossom rice powder, applied with soft exfoliating gloves, delicately exfoliates your skin. Followed by a stimulating foot massage, inspired by reflexology. The treatment concludes with relaxing massage modelling of the entire body using an aromatic shea butter that will leave your skin velvety smooth and deeply nourished.

Seasonal Care Facial by Sothys

Seasonal Facial

An original Sothys concept, this facial adapts to your skin’s needs with botanicals and nutrients tailored to each season. A dose of oxygen with a combination of minerals to boost the skin’s defense system before winter and a cocktail of vitamins to revitalize the skin before summer.
The Seasonal Facial ingredient theme changes every summer and winter, so no two editions are ever the same.

Organics Radiance Treatment by Sothys

30-minute Back Massage & 30-minute Facial

Dive into the heart of nature with Sothys Organics. This treatment uses certified organic products and is specially designed to awaken the skin and provide instant radiance, offering the perfect blend of relaxation and revitalization. Ideal for those seeking the best of both worlds, this treatment ensures you experience the finest in organic skincare.

2 HOUR TREATMENTS

Aotearoa Journey

30-minute Back Scrub & Back Mask, 45-minute Full Body Massage & 45- minute Manuka Honey Facial

Embark on the Journey of Aotearoa, featuring the finest natural New Zealand products. Begin with gentle exfoliation using a Thermal Rotorua Mud scrub, followed by a cleansing mud mask infused with Manuka Honey to purify and nourish your skin.
Then, indulge in a 45-minute full-body massage using a kawakawa balm which is ultra hydrating and rich in bio-actives that help to target inflammation and stimulate skin cell repair. The treatment is completed with a 45-minute facial, using Manuka Honey products to smooth, repair and rejuvenate your skin.

Ultimate Paradise Hot Stone Experience

75-minute Full Body Hot Stone Massage & 45-minute Hydrating Facial with Gua-Sha

Release tension, restore balance and increase positive energy flow with this deeply relaxing massage, using warmed stones and tropical flower-infused Pure Fiji oils. Stones are strategically placed on pressure points and used with therapeutic massage to relax sore muscles and improve circulation. This soothing heat therapy promotes a sense of harmony, balance, and peace. The experience concludes with a 45-minute facial, using a Gua-Sha which encourages lymphatic drainage, reduces stress, and tightens the skin.

Seasonal Treatments by Sothys 120

60-minute Full Body Massage & 60-minute Seasonal Facial

Experience unparalleled luxury with this massage and facial combination. The treatment commences with a 60-minute full body massage to melt away tension, followed by a 60-minute Seasonal Care facial. As your skin changes with the seasons, this treatment uses specific ingredients tailored to each season, giving your skin exactly what it needs. The Seasonal Facial ingredient theme changes every summer and winter, so no two editions are ever the same.