As our website is a live system, any cancellations will show up on the website as standard availability. We have currently released full availability up until 30th June and limited availability until 31st July 2024.
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Serenity Soak & Spa
Soak & Treatment(s)

  • Icon 2-3hrs
  • Icon 1-2 people
  • Icon Spa
  • Icon Refreshments
  • About
  • Pricing
  • POLICIES

Looking for pure indulgence – look no further. These tubs are perfect for couples or individuals who are after the very best in personalized relaxation and pampering. Enjoy a 45-minute soak in one of our new private oval hot tubs set on your own deck overlooking the Shotover River and picturesque mountains. Our highly trained therapists personalise each soak with bath scents or salts to complement the treatment that follows. To continue your unique experience, move inside to the tranquil day spa room for a face or body treatment of your choice. (1- and 2-hour spa packages available)

The Serenity Soak is restricted to guests 12 years old and above.

The time allocated includes changing time. Separate changing facilities are available for after your experience if required.

*Single and twin share experiences available*

45 minutes soak & 1 Hour TreatmentsPer Person
Onsen Revival$275
Pure Fiji Bespoke Massage$280
Pure Fiji Paradise Hot Stone Massage$290
Pure Fiji Hydra -Lift Facial$290
Pure Fiji Papaya Enzyme Exfoliating Facial$290
Pure Fiji Glow on the Go$295
Pure Fiji Massage and Express Hydrating Facial$295
45 minutes soak & 2 Hour TreatmentsPer Person
Pure Fiji ‘Head to Toe’ Experience$400
Pure Fiji Ultimate Paradise Experience$410

The Serenity Soak is restricted to guests 12 years old and above. *A booking fee of 2% will be applied to all purchases

Health Advisory
We advise anyone with an underlying medical or health condition to consult their doctor should they have any queries regarding the use of the hot pools.

Due to associated health risks, we do not offer massage for women in their first trimester. A facial will be offered instead.

Please advise us prior to your booking if you have any severe allergies.

Child Policy
The Serenity Soak is restricted to guests 12 years old and above.

No children under the age of 11 are allowed in the treatment rooms, we ask that children are accompanied by a parent/guardian at all times.

As per our health and policy, we do not allow children under the age of 5 to enter the Hot Pool or Pool room as they can easily become overheated and dehydrated.

To ensure we retain a relaxed, quiet environment after hours for all guests, evening sessions are restricted to 12+.

 

The Ultimate Relaxation Experience Soak & Treatment(s)

  • Icon 2-3hrs
  • Icon 2 people
  • Icon spa
  • Icon refreshments
  • ABOUT
  • PRICING
  • POLICIES

Looking for something special?. Your experience begins with a 45-minute soak in one of our classic, original cedar lined hot tubs while you enjoy a complimentary drink and snack and soak up the incredible views of the quintessential southern landscape. Once relaxed, calm and warm, you will then be treated to your choice of face or body treatments in our peaceful day spa room with 1 hour spa packages available.

The Ultimate Relaxation Experience is restricted to guests 12 years old and above.

The time allocated includes changing time. Separate changing facilities are available for after your experience if required.

*2 person experience only*

45 minutes soak & 1 Hour TreatmentsPer Person
Onsen Revival$255
Pure Fiji Bespoke Massage$260
Pure Fiji Paradise Hot Stone Massage$270
Pure Fiji Hydra -Lift Facial$270
Pure Fiji Papaya Enzyme Exfoliating Facial$270
Pure Fiji Massage and Express Hydrating Facial$275
Pure Fiji Glow on the Go$275
45 minutes soak & 1 hour 30 minute Treatment Per Person
Pure Fiji Paradise Hot Stone Massage$330.00
Pure Fiji Glow on the Go$330.00
Pure Fiji Massage and Express Hydrating Facial$330.00
45 minutes soak & 2 Hour TreatmentsPer Person
Pure Fiji ‘Head to Toe’ Experience$380
Pure Fiji Ultimate Paradise Experience$390

The Ultimate Relaxation Experience is restricted to guests 12 years old and above. *A booking fee of 2% will be applied to all purchases

Health Advisory
We advise anyone with an underlying medical or health condition to consult their doctor should they have any queries regarding the use of the hot pools.

Due to associated health risks, we do not offer massage for women in their first trimester. A facial will be offered instead.

Please advise us prior to your booking if you have any severe allergies.

Child Policy
The Ultimate Relaxation Experience is restricted to guests 12 years old and above.

We do not provide massage services to minors age 11 and under.

No children under the age of 11 are allowed in the treatment rooms, we ask that children are accompanied by a parent/guardian at all times.

As per our health and policy, we do not allow children under the age of 5 to enter the Hot Pool or Pool room as they can easily become overheated and dehydrated.

To ensure we retain a relaxed, quiet environment after hours for all guests, evening sessions are restricted to 12+.

 

THE OUTDOOR ONSEN Soak only

  • Icon 1 hr
  • Icon 1-4 people
  • Icon outdoor pool
  • Icon refreshments
  • About
  • Pricing
  • POLICIES

Our idyllic cedar-lined hot tubs have long been a highlight for Queenstown visitors and locals alike. A unique kiwi twist on a Japanese tradition, our exclusive use pools are filled with pure water from the surrounding mountains which is heated to approx. 38.3 degrees. Ideal for individuals or groups of up to 4 people, all guests receive towels plus a complimentary drink and snack to enjoy during your rejuvenating soak. The toughest decision you will need to make is which pool to book?

• Gives you exclusive use of one of our newer outdoor cedar tubs for 60 minutes as you soak and relax in nature.

• Panoramic views of the mountains across the Shotover River.

• Our outdoor pools are separated by planting and are covered with a shade sail to offer some protection from the elements.

Young children can easily become overheated and dehydrated so for health and safety reasons, we do not allow children under 5 years to enter the pool rooms at any time. Evening sessions are restricted to 12+.

The 1-hour soak session includes changing time. Separate changing facilities are available for after your experience if required.

*Price per pool* Complete with towels, a complimentary glass of the region’s finest wine, beer or juice and a choice of ice cream, crisps or chocolate to enjoy while you soak in one of our exclusive hot tubs for an hour.

BathersPricing
1 Bather$97.50
2 Bather$155.00
3 Bather$205.00
4 Bather$240.00
Children 9am – 4:30pm$30.00

Children aged 5-11 yrs are welcome between 9am – 4:30pm. Evening sessions are restricted to 12+. *A booking fee of 2% will be applied to all purchases

Health Advisory

*We advise anyone with an underlying medical or health condition to consult their doctor should they have any queries regarding the use of the hot pools

Child Policy

*As per our health and safety policy, we do not allow children under the age of 5 to enter the Hot Pool or Pool room as they can easily become overheated and dehydrated.

Ages 5 to 15-Must be accompanied by a paying adult over the age of 16. We ask that children are accompanied by a parent/guardian at all times.

*To ensure we retain a relaxed, quiet environment after hours for all guests, evening sessions are restricted to 12+.

 

 

THE original ONSEN Soak only

  • Icon 1 hr
  • Icon 1-4 people
  • Icon Retractable Roof
  • Icon refreshments
  • About
  • PRICING
  • POLICIES

Our idyllic cedar-lined hot tubs have long been a highlight for Queenstown visitors and locals alike. A unique kiwi twist on a Japanese tradition, our exclusive use pools are filled with pure water from the surrounding mountains which is heated to approx. 38.3 degrees. Ideal for individuals or groups of up to 4 people, all guests receive towels plus a complimentary drink and snack to enjoy during your rejuvenating soak. The toughest decision you will need to make is which pool to book?

• Gives you exclusive use of one of our classic cedar tubs for 60 minutes as you kick back & relax.

• Panoramic views of the mountains across the Shotover River.

• These pool rooms have wooden side walls and a retractable roof so you can switch from an indoor to an outdoor experience at the push of a button.

Young children can easily become overheated and dehydrated so for health and safety reasons, we do not allow children under 5 years to enter the pool rooms at any time. Evening sessions are restricted to 12+.

The 1-hour soak session includes changing time. Separate changing facilities are available for after your experience if required.

*Price per pool* Complete with towels, a complimentary glass of the region’s finest wine, beer or juice and a choice of ice cream, crisps or chocolate to enjoy while you soak in one of our exclusive hot tubs for an hour.

BathersPricing
1 Bather$117.50
2 Bather$175.00
3 Bather$225.00
4 Bather$260.00
Children 9am – 4:30pm$30.00

Children aged 5-11 yrs are welcome between 9am – 4:30pm. Evening sessions are restricted to 12+. *A booking fee of 2% will be applied to all purchases

Health Advisory

*We advise anyone with an underlying medical or health condition to consult their doctor should they have any queries regarding the use of the hot pools

Child Policy

*As per our health and safety policy, we do not allow children under the age of 5 to enter the Hot Pool or Pool room as they can easily become overheated and dehydrated.

Ages 5 to 15-Must be accompanied by a paying adult over the age of 16. We ask that children are accompanied by a parent/guardian at all times.

*To ensure we retain a relaxed, quiet environment after hours for all guests, evening sessions are restricted to 12+.

THE OVAL ONSEN Soak only

  • Icon 1 hr
  • Icon 1-2 people
  • Icon Scents or salts
  • Icon refreshments
  • About
  • PRICING
  • POLICIES

These tubs are perfect for couples or individuals who are after the very best in relaxation. Enjoy a 60-minute soak in one of our private oval hot tubs set on your own deck overlooking the Shotover River and picturesque mountains. Guests receive towels, slippers and robes plus a complimentary drink and snack to enjoy during your rejuvenating soak. For ultimate pampering, our team personalises each soak with your choice of bath scents or salts.

• Panoramic views of the mountains across the Shotover River.

The Oval Onsen is restricted to guests 12 years old and above.

*Price per pool* Complete with towels, a complimentary glass of the region’s finest wine, beer or juice and a choice of ice cream, crisps or chocolate to enjoy while you soak in one of our exclusive hot tubs for an hour.

BathersPricing
1 Bather $127.50
2 Bather $185.00

The Oval Onsen is restricted to guests 12 years old and above. *A booking fee of 2% will be applied to all purchases

Health Advisory

*We advise anyone with an underlying medical or health condition to consult their doctor should they have any queries regarding the use of the hot pools

*To ensure we retain a relaxed, quiet environment, The Oval Onsen is restricted to 12 years+.

Our Spa

All Spa experiences start with a luxury 45-minute soak overlooking the picturesque Shotover Canyon and includes a complimentary selection of local refreshments and snacks.

About

Onsen by Lantern Light

(Evening Pools From Sunset)

All evening bookings after sunset will be upgraded to our evening lanterns for an even more memorable experience. Surround yourself with a sky of stars and Japanese lanterns from sunset. Please click below for sunset times.

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Our Spa Treatment Menu

1 HOUR TREATMENTS

Onsen Revival

Deep Tissue Massage

Our signature Onsen Revival treatment uses 100% natural, New Zealand made balms, oils and bath salts to relieve sore and tired muscles after a day on the slopes or exploring our amazing mountains. This 1 hour Deep Tissue massage combines peppermint, lavender and rosemary together with the expert touch of our therapists to free your body from all its tensions. Sooth and relieve sore joints and stiff muscles while you soak up the tranquil surrounds and breathtaking views of the Shotover River and picturesque mountains beyond.

*Products contain nuts*

Pure Fiji Bespoke Massage

Choose between the traditional relaxation or deep tissue full body massage

Traditional Relaxation

If you are looking for stress- relief and relaxation with a taste of the beautiful pacific, our full body Relaxation Massage is for you. Smooth, graceful strokes combined with Pure Fiji’s unique blend of cold pressed nut oils infused with tropical flowers will help to calm your nervous system, relieve stress and improve blood circulation to promote a sense of all-round well-being. Your body will feel replenished and your skin nourished. This is a great massage choice for anyone new to massage.

OR

Deep Tissue

Our deep tissue massage will help relieve tension build-up and realign the muscle tissue. Using slower, firmer strokes and finger pressure combined with Pure Fiji’s unique blend of cold pressed nut oils infused with tropical flowers, this fragrant massage is great for chronically tense and contracted areas such as stiff necks, low back tightness, and sore shoulders.

*Products contain nuts*

Pure Fiji Paradise Hot Stone Massage - 60 or 90 minutes

Full body hot stone massage

Melt away tension with this deeply relaxing massage. Warmed stones are placed on the body and combined with exotic, tropical flower infused Pure Fiji oils to release tension, restore balance and increase positive energy flow. The stones are placed strategically along pressure points and used together with therapeutic massage to gently encourage sore muscles to relax and surrender as circulation increases. This soothing heat therapy promotes a sense of harmony and balance which helps you to feel at peace.

*Not suitable for guests with heart conditions or diabetes. Not suitable for pregnant women* *Products contain nuts*

*90 minute treatment available from 1st April 2024 – Ultimate Relaxation Experience ONLY

Pure Fiji Hydra -Lift Facial 

Hydration Facial

Deliver a powerful hydration boost to your skin with high performance, plant-derived natural ingredients. Pure Fiji’s botanical blend of oils and powerful plant actives will rejuvenate your face and reduce the appearance of fine lines. Your skin will be deeply nourished, repaired and visibly firmer thanks to the increased hydration.

*Products contain nuts*

Pure Fiji Papaya Enzyme Exfoliating Facial

Exfoliation Facial

A natural alternative to a chemical peel, this Pure Fiji facial exfoliates skin naturally using a pineapple and papaya enzyme masque. This high-performance masque will effectively and gently remove the build-up of dead skin cells, evening out skin tone resulting in a smoother more radiant complexion. This facial is perfect for dull complexions.

*Products contain nuts*

Pure Fiji Massage and Express Hydrating Facial - 60 or 90 minutes

Massage & Facial

Drift into blissful relaxation with a 30 minute back and shoulder massage or 60 minute full body massage; followed by a 30 minute express hydrating facial. Pure Fiji’s botanical blend of oils and powerful plant actives will rejuvenate your face and reduce the appearance of fine lines. Your skin will be deeply nourished, repaired and visibly firmer thanks to the increased hydration.

*Products contain nuts

*90 minute treatment available from 1st April 2024 – Ultimate Relaxation Experience ONLY

Pure Fiji Glow on the Go - 60 or 90 minutes

Massage & Facial

Drift into blissful relaxation with a 30 minute back and shoulder massage or 60 minute full body massage; Pure Fiji’s unique blend of cold pressed nut oils infused with tropical flowers will rejuvenate, replenish, hydrate and nourish your skin. A 30 minute express facial concludes this ritual. The potent power of Vitamin C will brighten lackluster complexions, even skin tone and smooth texture from the first cleanse to the final hydration and everything in between. Skin is left resurfaced, radiant and rejuvenated with the ultimate youthful glow.

*Not suitable for pregnant women**Products contain nuts*

*90 minute treatment available from 1st April 2024 – Ultimate Relaxation Experience ONLY

2 HOUR TREATMENTS

Pure Fiji ‘Head to Toe’ Experience

Combine your choice of our Pure Fiji Bespoke Massage (Relaxation OR Deep Tissue) with a Pure Fiji Facial (Hydra-Lift or Exfoliating)

Whether you are looking to de-stress or relieve tight aching muscles, our two course, Pure Fiji bespoke massage and facial package uses Pure Fiji’s unique blend of cold pressed nut oils and masques, to relax and rejuvenate your body and mind.

*Products contain nuts*

Pure Fiji Ultimate Paradise Experience

Combine your choice of our Pure Fiji Hot Stone Massage with a Pure Fiji Facial (Hydra-Lift or Exfoliating)

For a sense of full body harmony and peace, our Pure Fiji hot stone massage and facial package combines Pure Fiji’s unique blend of tropical flower infused oils and masques with warm stones to release tension, restore balance and increase positive energy flow right around your body

*Not suitable for guests with heart conditions or diabetes. Not suitable for pregnant women* *Products contain nuts*