As our website is a live system, any cancellations will show up on the website as standard availability. We have currently released availability up until 31st March 2025.
×Treat yourself to complete tranquility as you experience the ultimate in relaxation and rejuvenation.
Tucked away from the hustle of central Queenstown, our boutique retreat and day spa offers a range of options to suit your relaxation needs.
In addition to the exclusive use cedar hot tubs with breathtaking views that we are world renowned for, Onsen is also home to a tranquil day spa with high quality therapists delivering an extensive range of face and body treatments for women and men (1- or 2-hour options available).
We have two indulgent experiences to choose from:
If you are looking for pure indulgence, treat yourself to our Serenity Soak & Spa, where you will unwind with a 45-minute soak in one of our new private oval tubs set on your own deck overlooking the Shotover River and picturesque mountains. Our highly trained therapists personalise each soak with bath scents or salts to complement the treatment that follows. Complete with a complimentary drink, snacks, these tubs are perfect for couples or individuals who are after the very best in personalized relaxation and pampering. Your unique experience continues when you move inside to the tranquil day spa room for a face or body treatment of your choice (1-hour and 2-hour pampering packages available).
Our Ultimate Relaxation Experience begins with a 45-minute soak in one of our classic, indoor cedar-lined hot tubs while you enjoy a complimentary drink and snack and take in the incredible views of the quintessential southern landscape. Once relaxed, calm and warm, you will then be treated to your choice of face or body treatments by one of our therapists who can deliver a range of both relaxation and deep tissue massages as well as facials using Pure Fiji and Herb Farm products.
To conclude both experiences, you are invited to our lounge where you can enjoy a selection of herbal teas and raw pressed refreshments. This is a fantastic way to spoil that special person in your life, and treat yourself at the same time.
© Onsen Hot Pools Queenstown Ltd 2024 | Site Credit
30-minute Back Scrub with Hydration & 30-minute Manuka Honey Facial
Indulge in the best of New Zealand’s natural beauty. Begin with a 30-minute back scrub using the renowned Rotorua Thermal Mud scrub to exfoliate and nourish your skin. The skin is then hydrated using Manuka Honey body butter which enhances the skin’s elasticity, cell regeneration and promotes healing. The facial continues to use luxurious Manuka Honey products, leaving your skin feeling hydrated, radiant, and restored.
Ultimate Relaxation Experience – $255pp
Serenity Soak – $275pp
*Contains nuts*
*Not suitable for pregnancy*
Deep Tissue Massage
Soothe your muscles with a 60-minute full-body deep tissue massage. Using natural New Zealand products to relax muscles after skiing or exploring our incredible mountains. The deep tissue massage relieves tension and realigns muscle tissue with slower, firmer, strokes, using natural New Zealand products. Perfect for mild aches, lower back tightness, and sore shoulders.
Ultimate Relaxation Experience – $270pp
Serenity Soak – $290pp
*Not suitable for pregnancy*
Full Body Relaxation Massage
The traditional relaxation massage is ideal for stress relief and relaxation. This treatment uses Pure Fiji’s cold-pressed nut oils infused with tropical flowers to calm the nervous system, improve circulation, and nourish the skin. Ideal for those new to massage.
Ultimate Relaxation Experience – $260pp
Serenity Soak – $280pp
*Contains nuts – nut-free option available*
Enzymatic Full Body Exfoliation with Gloves & Foot Massage
Experience indulgent well-being with this unique Japanese-inspired treatment. Warmed cherry blossom rice powder, applied with soft exfoliating gloves, delicately exfoliates your skin. Followed by a stimulating foot massage, inspired by reflexology. The treatment concludes with relaxing massage modelling of the entire body using an aromatic shea butter that will leave your skin velvety smooth and deeply nourished.
Ultimate Relaxation Experience – $285pp
Serenity Soak – $305pp
*Contains nuts*
*Not suitable for pregnancy*
Seasonal Facial
An original Sothys concept, this facial adapts to your skin’s needs with botanicals and nutrients tailored to each season. A dose of oxygen with a combination of minerals to boost the skin’s defense system before winter and a cocktail of vitamins to revitalize the skin before summer.
The Seasonal Facial ingredient theme changes every summer and winter, so no two editions are ever the same.
Ultimate Relaxation Experience – $260pp
Serenity Soak – $280pp
*Contains nuts – nut-free option available*
30-minute Back Massage & 30-minute Facial
Dive into the heart of nature with Sothys Organics. This treatment uses certified organic products and is specially designed to awaken the skin and provide instant radiance, offering the perfect blend of relaxation and revitalization. Ideal for those seeking the best of both worlds, this treatment ensures you experience the finest in organic skincare.
Ultimate Relaxation Experience – $275pp
Serenity Soak – $295pp
*Contains nuts – nut-free option available*
1 hour Back Scrub, Back Mask with Massage & 30-minute Manuka Honey Facial
Discover the best of New Zealand. This treatment begins using a Rotorua Thermal Mud scrub to exfoliate your skin, followed by a purifying Rotorua Thermal Mud Mask with Manuka Honey. Rich in minerals, this mask draws impurities and excess oils from your skin, leaving your skin feeling cleansed, hydrated, and soothed. Then enjoy a soothing massage using a Kawakawa balm which is ultra hydrating and rich in bio-actives that help to target inflammation and stimulate skin cell repair.
The treatment concludes with a 30-minute Manuka Honey facial, with its anti-inflammatory and hydrating benefits, this treatment is great for those with dry, sensitive skin.
Ultimate Relaxation Experience – $330pp
*Contains nuts*
*Not suitable for pregnancy*
*Ultimate Relaxation Experience Only*
70-minute Deep Tissue Massage & 20-minute Silicone Cupping Massage
Soothe your muscles with a 70-minute full body deep tissue massage, complete with a 20-minute silicone cupping massage. Using natural New Zealand products to relax muscles after skiing or exploring our incredible mountains. The deep tissue massage relieves tension and realigns muscle tissue with slower, firmer, strokes. The silicone cups are used to target specific areas, improving blood flow and decreasing muscle tightness. Perfect for mild aches, lower back tightness, and sore shoulders.
Ultimate Relaxation Experience – $350pp
*Not suitable for pregnancy*
*Ultimate Relaxation Experience Only*
75-minute Full Body Hot Stone Massage & 15-minute Gua-Sha Face Massage
Release tension, restore balance and increase positive energy flow with this deeply relaxing massage, using warmed stones and tropical flower-infused Pure Fiji oils. Stones are strategically placed on pressure points and used with therapeutic massage to relax sore muscles and improve circulation. This soothing heat therapy promotes a sense of harmony, balance, and peace. The experience concludes with a 15-minute face massage, using a Gua-Sha which encourages lymphatic drainage, reduces stress, and tightens the skin.
Ultimate Relaxation Experience – $335pp
*Contains nuts – nut-free option available*
*Not suitable for pregnancy*
*Ultimate Relaxation Experience Only*
45-minute Full Body Massage & 45-minute Seasonal Facial
Experience unparalleled luxury with this massage and facial combination. The treatment commences with a 45-minute full body massage to melt away tension, followed by a 45-minute Seasonal Care facial. As your skin changes with the seasons, this treatment uses specific ingredients tailored to each season, giving your skin exactly what it needs. The Seasonal Facial ingredient theme changes every summer and winter, so no two editions are ever the same.
Ultimate Relaxation Experience – $340pp
*Contains nuts – nut-free option available*
*Ultimate Relaxation Experience Only*
30-minute Back Scrub & Back Mask, 45-minute Full Body Massage & 45- minute Manuka Honey Facial
Embark on the Journey of Aotearoa, featuring the finest natural New Zealand products. Begin with gentle exfoliation using a Thermal Rotorua Mud scrub, followed by a cleansing mud mask infused with Manuka Honey to purify and nourish your skin.
Then, indulge in a 45-minute full-body massage using a kawakawa balm which is ultra hydrating and rich in bio-actives that help to target inflammation and stimulate skin cell repair. The treatment is completed with a 45-minute facial, using Manuka Honey products to smooth, repair and rejuvenate your skin.
Ultimate Relaxation Experience – $390pp
Serenity Soak – $410pp
*Contains nuts*
*Not suitable for pregnancy*
75-minute Full Body Hot Stone Massage & 45-minute Hydrating Facial with Gua-Sha
Release tension, restore balance and increase positive energy flow with this deeply relaxing massage, using warmed stones and tropical flower-infused Pure Fiji oils. Stones are strategically placed on pressure points and used with therapeutic massage to relax sore muscles and improve circulation. This soothing heat therapy promotes a sense of harmony, balance, and peace. The experience concludes with a 45-minute facial, using a Gua-Sha which encourages lymphatic drainage, reduces stress, and tightens the skin.
Ultimate Relaxation Experience – $400pp
Serenity Soak – $420pp
*Contains nuts – nut-free option available*
*Not suitable for pregnancy*
60-minute Full Body Massage & 60-minute Seasonal Facial
Experience unparalleled luxury with this massage and facial combination. The treatment commences with a 60-minute full body massage to melt away tension, followed by a 60-minute Seasonal Care facial. As your skin changes with the seasons, this treatment uses specific ingredients tailored to each season, giving your skin exactly what it needs. The Seasonal Facial ingredient theme changes every summer and winter, so no two editions are ever the same.
Ultimate Relaxation Experience – $420pp
Serenity Soak – $440pp
*Contains nuts – nut-free option available*