As our website is a live system, any cancellations will show up on the website as standard availability. We have currently released availability up until 31st December 2025.

As our website is a live system, any cancellations will show up on the website as standard availability. We have currently released availability up until 31st December 2025.

As our website is a live system, any cancellations will show up on the website as standard availability. We have currently released availability up until 31st December 2025.

As our website is a live system, any cancellations will show up on the website as standard availability. We have currently released availability up until 31st December 2025.

As our website is a live system, any cancellations will show up on the website as standard availability. We have currently released availability up until 31st December 2025.

Pool for Charity

Time ALLOW 1-2 HOURS
people 1-4 PERSON EXPERIENCE
roof retractable roof

Young children can easily become overheated and dehydrated so for health and safety reasons, we do not allow children under 5 years to enter the pool rooms at any time. Evening sessions are restricted to 12+.

Guests receive towels and drinking water, additional soft drinks and snacks can be purchased on arrival.

100% of proceeds donated

Enjoy a soak whilst also knowing you are supporting local charities and groups who are doing amazing things in the region.

One Original Onsen is available at 8.30am each day. The charity pool is $75 for 1-4 people with 100% of the proceeds being donated to the selected charity at the end of each two-month period.

Pools are released every Monday for the following week.

Our current chosen Charity is Ronald McDonald House Charities.

(RMHC) New Zealand provides free accommodation and support to families with a child receiving hospital care away from home. Ronald McDonald House Charities® In 2023 alone, over 4,400 families were supported through their Ronald McDonald House® and Family Room® programs, helping to ease the emotional and financial stress of having a seriously ill child.

This vital support helps relieve the emotional and financial burden on families, allowing them to focus on what matters most—their child’s well-being.

PRICING

Bather

Per Pool

1 - 4 Bathers

$75

Policies

Health Advisory

We advise anyone with an underlying medical or health condition to consult their doctor should they have any queries regarding the use of the hot pools.

Child Policy

As per our health and safety policy, we do not allow children under the age of 5 to enter the hot pool or pool room as they can easily become overheated and dehydrated.

Ages 5 to 15 must be accompanied by a paying adult over the age of 16. We ask that children are accompanied by a parent/guardian at all times.

To ensure we retain a relaxed, quiet environment after hours for all guests, evening sessions are restricted to 12+.

CHECK AVAILABILITY & BOOK NOW

Don’t see the day or time you’re looking for? Join our waitlist or try one of our other experiences.

Onsen by lantern

Onsen by Lantern Light

Evening Pools From Sunset

All evening bookings after sunset will experience our evening lanterns for an even more memorable soak. Surround yourself with a sky of stars and Japanese lanterns from sunset. Please click below for sunset times.

Sunset Times