As our website is a live system, any cancellations will show up on the website as standard availability. We have currently released availability up until 30th November 2024.
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Convenient & Tranquil Escape

Onsen Retreat & Day Spa is located high on a cliffside overlooking the magnificent Shotover River canyon, providing views over breathtaking alpine scenery and the perfect vantage point to watch the Shotover Jet boats on the river below.

Our world-renowned cedar hot pools are hot and steamy on snowy days, warm on rainy days, cool and shady on sunny days, and simply magical in the evenings!

With a choice of either an Original Onsen Experience or Outdoor Onsen Experience, our exclusive use cedar hot tubs are ideal for individuals or groups of up to 4 people. Heated to approx. 38.5 degrees, you will have 60 minutes to soak while you enjoy a complimentary drink and snack for the ultimate in relaxation.

Our Original Onsen Experience and its idyllic cedar-lined hot tubs have long been a highlight for Queenstown visitors and locals alike. A unique feature of this experience is the retractable roof which allows you to convert your room from indoor to outdoor and back again at the touch of a button.

Our Outdoor Onsen Experience gives you exclusive use of one of cedar-lined hot tubs, surrounded by beautiful planting and incredible views, allowing you to relax in nature. 

Take the purest water on Earth, and keep it that way!
At Onsen Retreat & Day Spa we capture pure water from the surrounding mountains to fill & continually refresh our pools.

We constantly replace the pool water with fresh water, 24 hours per day, seven days per week. Heat exchangers are used to transfer the heat from outgoing pool water to fresh incoming spring water, so while our pools are continually refreshed we do so in an environmentally friendly manner.

*Please note we have a responsibility to operate within the guidelines of NZ Standards For Pool water, as part of the regulations we are required to have a certain level of Bromine in the pool.  As all our pools are computer controlled we are able to operate at the lower levels of the regulations which ensures safety for all guests.

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Our Spa Treatment Menu

1 HOUR TREATMENTS

Aotearoa Escape

30-minute Back Scrub with Hydration & 30-minute Manuka Honey Facial

Indulge in the best of New Zealand’s natural beauty. Begin with a 30-minute back scrub using the renowned Rotorua Thermal Mud scrub to exfoliate and nourish your skin. The skin is then hydrated using Manuka Honey body butter which enhances the skin’s elasticity, cell regeneration and promotes healing. The facial continues to use luxurious Manuka Honey products, leaving your skin feeling hydrated, radiant, and restored.

Ultimate Relaxation Experience – $255pp
Serenity Soak – $275pp

*Contains nuts*
*Not suitable for pregnancy*

Onsen Revival

Deep Tissue Massage

Soothe your muscles with a 60-minute full-body deep tissue massage. Using natural New Zealand products to relax muscles after skiing or exploring our incredible mountains. The deep tissue massage relieves tension and realigns muscle tissue with slower, firmer, strokes, using natural New Zealand products. Perfect for mild aches, lower back tightness, and sore shoulders.

Ultimate Relaxation Experience – $270pp
Serenity Soak – $290pp

*Not suitable for pregnancy*

Paradise Bespoke Massage

Full Body Relaxation Massage

The traditional relaxation massage is ideal for stress relief and relaxation. This treatment uses Pure Fiji’s cold-pressed nut oils infused with tropical flowers to calm the nervous system, improve circulation, and nourish the skin. Ideal for those new to massage.

Ultimate Relaxation Experience – $260pp
Serenity Soak – $280pp

*Contains nuts – nut-free option available*

Hanakasumi by Sothys

Enzymatic Full Body Exfoliation with Gloves & Foot Massage

Experience indulgent well-being with this unique Japanese-inspired treatment. Warmed cherry blossom rice powder, applied with soft exfoliating gloves, delicately exfoliates your skin. Followed by a stimulating foot massage, inspired by reflexology. The treatment concludes with relaxing massage modelling of the entire body using an aromatic shea butter that will leave your skin velvety smooth and deeply nourished.

Ultimate Relaxation Experience – $285pp
Serenity Soak – $305pp

*Contains nuts*
*Not suitable for pregnancy*

Seasonal Care Facial by Sothys

Seasonal Facial

An original Sothys concept, this facial adapts to your skin’s needs with botanicals and nutrients tailored to each season. A dose of oxygen with a combination of minerals to boost the skin’s defense system before winter and a cocktail of vitamins to revitalize the skin before summer.
The Seasonal Facial ingredient theme changes every summer and winter, so no two editions are ever the same.

Ultimate Relaxation Experience – $260pp
Serenity Soak – $280pp

*Contains nuts – nut-free option available*

Organics Radiance Treatment by Sothys

30-minute Back Massage & 30-minute Facial

Dive into the heart of nature with Sothys Organics. This treatment uses certified organic products and is specially designed to awaken the skin and provide instant radiance, offering the perfect blend of relaxation and revitalization. Ideal for those seeking the best of both worlds, this treatment ensures you experience the finest in organic skincare.

Ultimate Relaxation Experience – $275pp
Serenity Soak – $295pp

*Contains nuts – nut-free option available*

1.5 HOUR TREATMENTS

Aotearoa Oasis

1 hour Back Scrub, Back Mask with Massage & 30-minute Manuka Honey Facial

Discover the best of New Zealand. This treatment begins using a Rotorua Thermal Mud scrub to exfoliate your skin, followed by a purifying Rotorua Thermal Mud Mask with Manuka Honey. Rich in minerals, this mask draws impurities and excess oils from your skin, leaving your skin feeling cleansed, hydrated, and soothed. Then enjoy a soothing massage using a Kawakawa balm which is ultra hydrating and rich in bio-actives that help to target inflammation and stimulate skin cell repair.
The treatment concludes with a 30-minute Manuka Honey facial, with its anti-inflammatory and hydrating benefits, this treatment is great for those with dry, sensitive skin.

Ultimate Relaxation Experience – $330pp

*Contains nuts*
*Not suitable for pregnancy*

*Ultimate Relaxation Experience Only*

Onsen Revival 90

70-minute Deep Tissue Massage & 20-minute Silicone Cupping Massage

Soothe your muscles with a 70-minute full body deep tissue massage, complete with a 20-minute silicone cupping massage. Using natural New Zealand products to relax muscles after skiing or exploring our incredible mountains. The deep tissue massage relieves tension and realigns muscle tissue with slower, firmer, strokes. The silicone cups are used to target specific areas, improving blood flow and decreasing muscle tightness. Perfect for mild aches, lower back tightness, and sore shoulders.

Ultimate Relaxation Experience – $350pp

*Not suitable for pregnancy*

*Ultimate Relaxation Experience Only*

Pure Fiji Hot Stone Massage

75-minute Full Body Hot Stone Massage & 15-minute Gua-Sha Face Massage

Release tension, restore balance and increase positive energy flow with this deeply relaxing massage, using warmed stones and tropical flower-infused Pure Fiji oils. Stones are strategically placed on pressure points and used with therapeutic massage to relax sore muscles and improve circulation. This soothing heat therapy promotes a sense of harmony, balance, and peace. The experience concludes with a 15-minute face massage, using a Gua-Sha which encourages lymphatic drainage, reduces stress, and tightens the skin.

Ultimate Relaxation Experience – $335pp

*Contains nuts – nut-free option available*
*Not suitable for pregnancy*

*Ultimate Relaxation Experience Only*

Seasonal Treatments by Sothys 90

45-minute Full Body Massage & 45-minute Seasonal Facial

Experience unparalleled luxury with this massage and facial combination. The treatment commences with a 45-minute full body massage to melt away tension, followed by a 45-minute Seasonal Care facial. As your skin changes with the seasons, this treatment uses specific ingredients tailored to each season, giving your skin exactly what it needs. The Seasonal Facial ingredient theme changes every summer and winter, so no two editions are ever the same.

Ultimate Relaxation Experience – $340pp

*Contains nuts – nut-free option available*

*Ultimate Relaxation Experience Only*

2 HOUR TREATMENTS

Aotearoa Journey

30-minute Back Scrub & Back Mask, 45-minute Full Body Massage & 45- minute Manuka Honey Facial

Embark on the Journey of Aotearoa, featuring the finest natural New Zealand products. Begin with gentle exfoliation using a Thermal Rotorua Mud scrub, followed by a cleansing mud mask infused with Manuka Honey to purify and nourish your skin.
Then, indulge in a 45-minute full-body massage using a kawakawa balm which is ultra hydrating and rich in bio-actives that help to target inflammation and stimulate skin cell repair. The treatment is completed with a 45-minute facial, using Manuka Honey products to smooth, repair and rejuvenate your skin.

Ultimate Relaxation Experience – $390pp
Serenity Soak – $410pp

*Contains nuts*
*Not suitable for pregnancy*

Ultimate Paradise Hot Stone Experience

75-minute Full Body Hot Stone Massage & 45-minute Hydrating Facial with Gua-Sha

Release tension, restore balance and increase positive energy flow with this deeply relaxing massage, using warmed stones and tropical flower-infused Pure Fiji oils. Stones are strategically placed on pressure points and used with therapeutic massage to relax sore muscles and improve circulation. This soothing heat therapy promotes a sense of harmony, balance, and peace. The experience concludes with a 45-minute facial, using a Gua-Sha which encourages lymphatic drainage, reduces stress, and tightens the skin.

Ultimate Relaxation Experience – $400pp
Serenity Soak – $420pp

*Contains nuts – nut-free option available*
*Not suitable for pregnancy*

Seasonal Treatments by Sothys 120

60-minute Full Body Massage & 60-minute Seasonal Facial

Experience unparalleled luxury with this massage and facial combination. The treatment commences with a 60-minute full body massage to melt away tension, followed by a 60-minute Seasonal Care facial. As your skin changes with the seasons, this treatment uses specific ingredients tailored to each season, giving your skin exactly what it needs. The Seasonal Facial ingredient theme changes every summer and winter, so no two editions are ever the same.

Ultimate Relaxation Experience – $420pp
Serenity Soak – $440pp

*Contains nuts – nut-free option available*