Convenient & Tranquil Escape
Onsen Retreat & Day Spa is located high on a cliffside overlooking the magnificent Shotover River canyon, providing views over breathtaking alpine scenery and the perfect vantage point to watch the Shotover Jet boats on the river below.
Our world-renowned cedar hot pools are hot and steamy on snowy days, warm on rainy days, cool and shady on sunny days, and simply magical in the evenings!
With a choice of either an Original Onsen Experience or Outdoor Onsen Experience, our exclusive use cedar hot tubs are ideal for individuals or groups of up to 4 people. Heated to approx. 38.5 degrees, you will have 60 minutes to soak while you enjoy a complimentary drink and snack for the ultimate in relaxation.
Our Original Onsen Experience and its idyllic cedar-lined hot tubs have long been a highlight for Queenstown visitors and locals alike. A unique feature of this experience is the retractable roof which allows you to convert your room from indoor to outdoor and back again at the touch of a button.
Our Outdoor Onsen Experience gives you exclusive use of one of cedar-lined hot tubs, surrounded by beautiful planting and incredible views, allowing you to relax in nature.
Take the purest water on Earth, and keep it that way!
At Onsen Retreat & Day Spa we capture pure water from the surrounding mountains to fill & continually refresh our pools.
We constantly replace the pool water with fresh water, 24 hours per day, seven days per week. Heat exchangers are used to transfer the heat from outgoing pool water to fresh incoming spring water, so while our pools are continually refreshed we do so in an environmentally friendly manner.
*Please note we have a responsibility to operate within the guidelines of NZ Standards For Pool water, as part of the regulations we are required to have a certain level of Bromine in the pool. As all our pools are computer controlled we are able to operate at the lower levels of the regulations which ensures safety for all guests.