Book your Onsen experience
Book online or call and speak to Onsen Hot Pools staff directly:
Business hours: 9am to 11pm
Address: 160 Arthurs Point Road, Arthurs Point, Queenstown, New Zealand
Bookings can be rescheduled up to 4h before your reservation but cancellation requires 12 hours notice for our Onsen/Tandeki experience and 24 hours notice for our ultimate relaxation experience.
Bookings are for a minimum of 1 hour for up to four people per pool. Larger groups need to book multiple pools and decide how many people will share each pool.
Note that if you intend to use our complimentary shuttle, your booking must commence on the hour.
Bathers may bring towels and swimsuits with them, or they may be rented from reception.
Alcohol may not be brought on to the premises.
Onsen Hot Pools is a non-smoking facility.