Book your Onsen experience
Book online or call and speak to Onsen staff directly:
Business hours: 9am to 11pm
Address: 162 Arthurs Point Road, Arthurs Point, Queenstown, New Zealand
Bookings can be rescheduled up to 12 hours before your reservation but cancellation requires 24 hours notice.
Bookings are for a minimum of 1 hour for up to four people per pool. Larger groups need to book multiple pools and decide how many people will share each pool.
Note that if you intend to use our complimentary shuttle, your booking must commence on the hour.
Bathers may bring swimsuits with them, or they may be rented from reception. Towels are included with all experiences.
Alcohol may not be brought on to the premises.
Onsen Retreat & Day Spa is a non-smoking facility.