Book your Onsen experience

Book online or call and speak to Onsen staff directly:

Freephone (New Zealand only): 0508 UNWIND (869 463)
International Phone: +64 3 442 5707
Reservations: [email protected]

Business hours: 9am to 11pm

Address: 162 Arthurs Point Road, Arthurs Point, Queenstown, New Zealand

Bookings can be rescheduled up to 4 hours before your reservation but cancellation requires 24 hours notice.

Bookings are for a minimum of 1 hour for up to four people per pool. Larger groups need to book multiple pools and decide how many people will share each pool.

Note that if you intend to use our complimentary shuttle, your booking must commence on the hour.
Bathers may bring towels and swimsuits with them, or they may be rented from reception.

Alcohol may not be brought on to the premises.

Onsen Retreat & Day Spa is a non-smoking facility.

Pop the big question?

We Love special occasions

Individually catered to meet your requirements, please email our team. As far as we know they have a 100% hit rate in getting the desired result!

Or looking to surprise on a birthday or anniversary, email us so we can help you plan a unique experience.

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Our Spa Treatment Menu

1 HOUR TREATMENTS

Pure Fiji Bespoke Massage

Choose between the traditional relaxation or deep tissue full body massage

Traditional Relaxation

If you are looking for stress- relief and relaxation with a taste of the beautiful pacific, our full body Relaxation Massage is for you. Smooth, graceful strokes combined with Pure Fiji’s unique blend of cold pressed nut oils infused with tropical flowers will help to calm your nervous system, relieve stress and improve blood circulation to promote a sense of all-round well-being. Your body will feel replenished and your skin nourished. This is a great massage choice for anyone new to massage.

OR

Deep Tissue

Our deep tissue massage will help relieve tension build-up and realign the muscle tissue. Using slower, firmer strokes and finger pressure combined with Pure Fiji’s unique blend of cold pressed nut oils infused with tropical flowers, this fragrant massage is great for chronically tense and contracted areas such as stiff necks, low back tightness, and sore shoulders.

Onsen Skiers & Hikers Revival

Bespoke Massage

Our signature Onsen Revival treatment uses 100% natural, NZ made Herb Farm balms, oils and bath salts to relieve sore and tired muscles after a day on the slopes or exploring our amazing mountains. This 1hr tailormade massage combines peppermint, lavender and rosemary together with the expert touch of our therapists to free your body from all its tensions. Sooth and relive sore joints and stiff muscles while you soak up the tranquil surrounds and breathtaking views of the Shotover River and picturesque mountains beyond.

Pure Fiji Hydra -Lift Facial 

Hydration Facial

Deliver a powerful hydration boost to your skin with high performance, plant-derived natural ingredients. Pure Fiji’s botanical blend of oils and powerful plant actives will rejuvenate your face and reduce the appearance of fine lines. Your skin will be deeply nourished, repaired and visibly firmer thanks to the increased hydration.

Pure Fiji Papaya Enzyme Exfoliating Facial

Exfoliation Facial

A natural alternative to a chemical peel, this Pure Fiji facial exfoliates skin naturally using a pineapple and papaya enzyme masque. This high-performance masque will effectively and gently remove the build-up of dead skin cells, evening out skin tone resulting in a smoother more radiant complexion. This facial is perfect for dull complexions. 

 

2 HOUR TREATMENTS

Pure Fiji ‘Head to Toe’ Experience

Combine your choice of our Pure Fiji Bespoke Massage (Relaxation OR Deep Tissue) with a Pure Fiji Facial (Hydra-Lift or Exfoliating) 

Whether you are looking to de-stress or relieve tight aching muscles, our two course, Pure Fiji bespoke massage and facial package uses Pure Fiji’s unique blend of cold pressed nut oils and masques, to relax and rejuvenate your body and mind. (Click here for more detail)

Onsen Skiers & Hikers Ultimate Revival

Bespoke Massage and Herb Farm Facial

If you have been making the most of the adrenalin packed activities Queenstown has to offer, this longer 2-hour Ultimate Revival treatment is a must do. Using 100% natural, NZ made Herb Farm salts and pain relief balm, our expert therapists will use gentle, deep finger pressure massage to sooth and relieve sore joints and muscle stiffness caused by all that hiking, skiing and outdoor adventuring. Once relaxed, you will then be treated to a Herb Farm facial which will effectively remove impurities and nourish your skin. Full of nature’s super skin foods, including Jojoba beads for gentle exfoliation and Elderberry extract to help defend your skin against stress, pollution and seasonal changes, this facial will leave your skin glowing, smooth and radiant.